Secure Payment

Secure Payment Icon_Black.png

 

Payments collected through our booking engine (FareHarbor) are processed by Stripe, a PCI Level 1-certified and TLS 1.2 compliant provider backed by both Visa and American Express. All information entered during the online booking process is securely encrypted over a 128-bit SSL technology for secure Internet Protocol (IP) transactions. When our customers make a booking using our online checkout process, they will always see the “Securely encrypted” badge letting you know that your information is safe.

 

SSL (which stands for Secure Sockets Layer) is a form of security technology that makes sure that the data passing between a web server and your internet browser remains private. It’s what gives a website the https:// prefix and lock icon in a browser window. When SSL is enabled on a website, the address starts with https:// and a green or grey lock icon next to it is usually seen.

 

PRIVACY POLICY

We receive, collect and store any information that you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login details, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to navigate off page. We also collect personally identifiable information (including names, email, password, communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations, and personal profile.

When you carry out a transaction on our website, as part of the process, we collect personal information that you provide to us, such as your name, physical address and email address. Your personal information will be used only for the specific reasons stated above.

We collect such personal and non-personal information for the following purposes:

  1. To provide and operate the services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;

  4. To create aggregated statistical data and other aggregated or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through the Wix.com data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you about your account, to resolve problems with your account, resolve a dispute, collect fees or money owed, to probe your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you. to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may communicate with you by email, telephone, text messages and postal mail.

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are published on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we use or disclose the information.

If you wish to: access, correct, modify or delete any personal information we have about you, you are invited to contact us at flycabo@gmail.com.

Promotions

 

Los Cabos residents promotion

  • Los Cabos residents get 10% off showing a valid ID.

  • Applicable for 20 minutes and 40 minutes flight

  • Modifications and Cancellations:

    • Any change and/or cancellation must be completed 24 hours before check in time calling to our customer service representative Tel. 52-624-157-1198

    • In case of cancellations within 24 hours prior to check in time, the deposit would be refunded. It applies a $150 USD penalty charge.

    • The flight may be modified or cancelled due to unfavorable weather conditions in which case a new date will be scheduled for the flight.